SHIPPING AND RETURNS
Turnaround
All orders are shipped within 48 hours Monday – Friday 8am – 5pm.
Carriers
We use the following carriers to deliver our orders:
USPS
UPS
FedEx
DHL
Order Tracking
We will update your order with the tracking information. You can track your order from the link provided.
Shipping Rates
Free shipping for all orders shipped in United States
RETURNS, REFUNDS, AND EXCHANGES
How To Return An Item
We are passionate about our products, and we’re sure you will love them too, However if you are not satisfied, you can return the items with description of failure, No Questions Asked, Item should be in its original unused condition to be returned unless there is a manufacturer defect. You can return the item within 30 days of your purchase.
1. Please email damascenknives@gmail.com to request a refund or exchange or click here to Contact us
2. Mail your returned item to:
Damascen Knives
605 Snowshoe Lane
Clarksville, TN 37040
3. Include in your package the reason for your return and the original receipt.
Return Exceptions
Merchandise that has been worn, used, without tags or altered will not be accepted for return or exchange.
