Shipping & Returns
Turnaround Time
All orders are shipped within 48 hours, Monday to Friday (8 AM – 5 PM).
Shipping Carriers
We partner with the following carriers to deliver your orders:
- USPS
- UPS
- FedEx
- DHL
Order Tracking
Once your order ships, we’ll update you with tracking information so you can monitor your shipment’s progress.
Shipping Rates
Enjoy free shipping on all orders within the United States.
Returns, Refunds, and Exchanges
How to Return an Item
We’re confident you'll love our products, but if for any reason you’re not satisfied, returns are simple and hassle-free. Items can be returned within 14 days of purchase if they are in their original unused condition (unless there’s a manufacturer defect).
- Email us at damascenknives@gmail.com to request a refund or exchange, or Contact Us here.
- Send the item to:
Damascen Knives
605 Snowshoe Lane
Clarksville, TN 37040 - Please include the original receipt and a brief note explaining the reason for your return.
Return Exceptions
Items that have been worn, used, altered, or lack tags will not be accepted for return or exchange.
